Gallivant Group

Privacy Policy

Version July 2026

Our Commitment to Privacy

Gigis Sydney Pty Ltd ATF Gigis Sydney Trust T/A Gallivant Group (“Gallivant”, “we”, “us” or “our”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, hold, use and disclose personal information when you enquire with us, visit our website, receive a proposal, engage our services or attend an event we are planning or delivering.

Personal Information We Collect

The information we collect depends on how you interact with us and may include:

your name and contact details;
event dates, locations and booking information;
guest names and seating information;
dietary requirements, allergies and accessibility needs;
supplier and venue contact details;
payment, invoicing and transaction information;
correspondence, meeting notes and planning documents;
photographs, video and event content;
website usage, enquiry-form and marketing information; and
any other information you choose to provide.

Dietary, allergy, accessibility or health-related information may be sensitive information. We only collect this information where it is reasonably required to plan or safely deliver an event and where consent has been provided or collection is otherwise permitted by law.

How We Collect Information

We may collect personal information:

directly from you by email, telephone, meetings, questionnaires, forms or event-management platforms;
through our website, enquiry forms and mailing lists;
through proposals, contracts and payment systems;
from your partner, authorised representative, planner or coordinator;
from venues, suppliers and other parties involved in your event;
from publicly available sources; and
through website analytics, cookies and similar technologies.

Where you provide information about another person, including a guest or supplier, you should ensure that you are authorised to provide it and that the person understands how it may be used.

Why We Collect and Use Information

We collect, hold and use personal information to:

respond to enquiries and prepare proposals;
confirm and manage bookings;
plan, coordinate and deliver events;
manage menus, allergies and dietary requirements;
communicate with clients, guests, venues and suppliers;
arrange staffing, catering, beverages, styling and equipment;
process payments and maintain business records;
comply with legal, licensing, safety and insurance requirements;
improve our services and business systems;
manage complaints or disputes; and
send marketing communications where permitted.

We may also use photographs or event content for our portfolio, website, social media and marketing where permitted under our agreement with you or where consent has otherwise been provided.

Sharing Personal Information

We may disclose relevant personal information to parties involved in planning or delivering an event, including:

venues;
caterers and beverage suppliers;
staffing providers;
florists, stylists and hire companies;
entertainers, photographers and other event suppliers;
payment, accounting and insurance providers;
software, cloud-storage and business-system providers;
professional advisers; and
government authorities where required or authorised by law.

We only share information that is reasonably necessary for the relevant purpose.

Some suppliers may be engaged directly by you. Their own privacy policies and practices will apply to information they collect.

Overseas Storage and Service Providers

Some of the technology and cloud services we use may store or process information outside Australia.

The countries involved may vary depending on the service provider and its systems. Where reasonably practicable, we take steps to use reputable providers and protect information handled on our behalf.

Marketing Communications

We may send you information about Gallivant services, venues, events or offers where you have consented or where otherwise permitted by law.

You may unsubscribe at any time by using the unsubscribe option in the communication or contacting us directly.

We will not use sensitive information, such as allergy or health information, for direct marketing without express consent.

Cookies and Website Analytics

Our website may use cookies and analytics tools to understand how visitors use the site, improve its performance and support marketing activities.

You can adjust your browser settings to refuse or limit cookies, although some website functions may not operate correctly as a result.

Storage and Security

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

Information may be stored in electronic systems, cloud platforms, email accounts, accounting systems and event-planning records.

Access is limited to employees, contractors and service providers who reasonably require it for their work.

No electronic or online system is completely secure, but we use reasonable administrative, technical and physical safeguards appropriate to the information we hold.

Retention and Disposal

We retain personal information for as long as reasonably required to:

provide our services;
maintain financial and business records;
meet legal, insurance and tax obligations;
resolve enquiries, complaints or disputes; and
support legitimate business purposes.

When information is no longer reasonably required, we will take reasonable steps to delete it, de-identify it or securely dispose of it, subject to applicable record-keeping obligations.

Access and Correction

You may request access to the personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date.

We may need to verify your identity before processing a request.

In some circumstances, access may be restricted or refused where permitted by law. Where this occurs, we will explain the reason where we are legally able to do so.

Privacy Enquiries and Complaints

Privacy enquiries, access requests, correction requests or complaints may be sent to:

Gallivant Group
Email: hello@gallivant.com.au
Address: Level 1, 46 Old Barrenjoey Road, Avalon Beach NSW 2107

Please include enough information for us to understand and respond to your request.

We will acknowledge privacy complaints and aim to respond within a reasonable period.

If you are not satisfied with our response and the Privacy Act applies to the matter, you may be entitled to contact the Office of the Australian Information Commissioner.

Changes to This Policy

We may update this Privacy Policy when our services, systems or legal obligations change.

The current version will be published on our website and identified by its version date.

Contact Us

For questions about this Privacy Policy or how Gallivant handles personal information, contact:

Gigis Sydney Pty Ltd ATF Gigis Sydney Trust T/A Gallivant Group
Email: hello@gallivant.com.au
Address: Level 1, 46 Old Barrenjoey Road, Avalon Beach NSW 2107